Advanced Mortgage Processes and Servicing
This advanced course bridges foundational knowledge and specialized mortgage operations. It begins with mortgage lending fundamentals, including origination, processing, and documentation. Learners will then explore the intricacies of loan closing and post-closing activities. The course expands into servicing loans, managing delinquencies, and offering customer service excellence. It also incorporates advanced strategies for handling default management and effective communication with borrowers.
- Introduction to Mortgage Lending – Key Concepts and Overview
- Key Mortgage Forms, Regulatory Bodies, and Payment Breakdown – Understanding Compliance and Payments
- Loan Origination Process – Steps and Best Practices
- Loan Processing & Documentation – Key Requirements and Documentation Process
- Loan Closing – Key Steps and Documentation Process
- Post-Closing – Review, Corrections, and Final Steps
- Mortgage Servicing – Loan Maintenance and Payment Management
- Default Management – Handling Delinquencies and Foreclosure Processes
- Customer Service & Communication – Enhancing Client Interactions and Problem Resolution